Symptom
In a knowledge base integration with SAP SuccessFactors Work Zone, while searching for a keyword in Search Knowledge Base tile in Ask HR application, following error pops up
Knowledge Base server is down. Please try again later.
HTTP Status 500 - An internal application error occurred.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors HCM Suite
- Ask HR / Employee Central Service Center (ECSC)
Product
Keywords
knowledge, base, server, down, http, status, 500, sap_workzone_odata, Ask HR, search, ECSC, work zone , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Problem
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