Symptom
Unable to perform KB manual sync.
Also, not getting any error, and nothing seems to happen.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to Setup
- Developer tools
- Knowledge Base Diagnostics
- Manual Synchronization does not work by date or by id.
Resolution
Reach out to SAP CPQ support team for further assistance.
Keywords
KB sync not working, Knowledge base, manual sync, kb id , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020
SAP Knowledge Base Article - Public