Symptom
Employee Import error DAOException caught: SQLException thrown [301]: unique constraint violated: Table(USERS_SYSINFO)
Environment
SAP SuccessFactors HXM Suite
Cause
The user being create might have the value for Assignment ID being used as ASSIGNMENT_ID_EXTERNAL value by some other user.
Resolution
The solution is to either try updating this value to a different one for existing user to release this value or give the new user a different value for ASSIGNMENT_ID_EXTERNAL field.
For checking Assignment ID information in User Data File (UDF), make sure to uncheck configuration Exclude Assignment ID Column from the User Data Template from the "Platform Feature Settings" page. Then, ASSIGNMENT_ID_EXTERNAL will appear in UDF.
Information about changing Assignment ID can be found at 2825052 - Assignment ID - SAP for Me
To re-active a user, make sure to give a different ASSIGNMENT_ID_EXTERNAL value for this user and check option Re-activate purged users in basic import job.
Keywords
UC_USERS_SYSINFO_EXTERNAL_CODE, EUSFV4_STOCKPM2972:USERS_SYSINF, USERS_SYS_ID_EXTERNAL, ASSIGNMENT_ID_EXTERNAL , KBA , LOD-SF-PLT-UIM , Employee Import Issues , How To