3296124 - Which components to use when creating support cases for SAP for Me topics

• Case was logged under the wrong component
• Delays due to case being logged under the wrong component for the wrong support team
• What topics does the support portal team help with? 
• Which topics are/are not handled under components XX-SER*
• What component to use when logging cases for various support portal topics?
• Which components to use when XX-SER-SAPSMP* components are deactivated
• Can I use component XX-SER-FORME for all SAP for Me cases?
• What is the best component to use when contacting the SAP for Me product experts?

SAP for Me 

Incident , CSA Team , Customer Support Applications , support portal , SAP ONE Support Launchpad retired EOL , SMP , Service Marketplace , https://launchpad.support.sap.com/#/user/management , https://launchpad.support.sap.com/#/sscr , https://launchpad.support.sap.com/#/systemdata , https://launchpad.support.sap.com/#/systemdata , https://launchpad.support.sap.com/#/namespaces , https://launchpad.support.sap.com/#/licensekey/wizard , https://launchpad.support.sap.com/#/softwarecenter , https://launchpad.support.sap.com/#/csns , SAP Universal ID , BOBJ , SAP ONE Support Launchpad , SAP Service Marketplace , SAP Support Portal , support incidents , SMP , OSS , XX-SER-SAPSMP-LAUNCH , XX-SER-SAPSMP-ACC , XX-SER-SAPSMP-IBX , XX-SER-SAPSMP-REP , XX-SER-SAPSMP-SUP , XX-SER-SAPSMP-IBX , XX-SER-SAPSMP-ST Sizing Tools (previously in SAP Service Marketplace) , BC-UPG-MP-ONB (previously XX-SER-SAPSMP-CONB) Maintenance Planner Cloud Onboarding , https://me.sap.com/servicessupport/ecsworkspace , https://me.sap.com/app/ecscontacts , 
https://me.sap.com/app/heclandscape , https://me.sap.com/ecssecuritypatches , replaces KBA 3325445 , XX-SER-SAPSMP-ACC , XX-SER-SAPSMP-CAC , XX-SER-SAPSMP-COE , XX-SER-SAPSMP-CON , XX-SER-SAPSMP-CONB , XX-SER-SAPSMP-HEC , XX-SER-SAPSMP-IBX , XX-SER-SAPSMP-LAUNCH , XX-SER-SAPSMP-REP , XX-SER-SAPSMP-SDM , XX-SER-SAPSMP-SSCR , XX-SER-SAPSMP-ST , XX-SER-SAPSMP-SUP , XX-SER-SAPSMP-SWC , XX-SER-SAPSMP-SYS , XX-SER-SAPSMP-TEN , XX-SER-SAPSMP-USR , XX-SER-SAPSMP-BC , XX-SER-SAPSMP-TEST , Pathfinder Application uses SV-SCS-S4R , Roadmap Viewer application uses SV-SCS-RMV https://go.support.sap.com/roadmapviewer/ , SAP Cloud ALM uses SV-CLM-IMP-PRJ , SAP Transformation Navigator uses XX-SER-SAPTN , , KBA , XX-SER-FORME , SAP for Me , XX-SER-UID , SAP Universal ID , BPI-SIG-CA , Cross Application Topics for SAP Signavio , SV-SMG-DVM , Data Volume Management , XX-SER-DNSP , Development Namespaces for Customers and Partners , XX-SER-LIKEY , License keys for SAP systems , XX-SER-LIKEY-BOJ , Business Objects Products , XX-SER-LIKEY-SYB , Sybase Products , XX-SER-SWFL-ESD , SAP Electronic Software Delivery , BC-UPG-MP , Maintenance Planning Tools , BPI-SIG-PN , SAP Signavio Process Navigator , CA-TRS-PRCK , S/4HANA Conversion Pre-Checks , SV-CLM-IMP-PRJ , Project and Setup , SV-SCS-CCM , Custom Code Analytics , SV-SCS-RMV , Roadmap Viewer , SV-SCS-S4R , SAP Readiness Check , SV-SMG-CA-KPI , KPI Catalog , XX-SER-SAPTN , SAP Transformation Navigator , Problem