SAP Knowledge Base Article - Public

3296343 - Single Record Approval Behavior Change in 1H 2023

Symptom

The usability of the ‘Single Record Approval’ feature on both the mobile and web-based Time Sheet will be improved with the First Half 2023 release.

This change is based on a customer provided influence request and will simplify the record approval process.

Employees recording time that requires an extra approval step will no longer need to worry about the submission, instead the submission will be done automatically when the record is saved.

The following two steps will become one:

1) Saving the time recording and

2) Submitting the time recording

Once the record is saved, the approvers will find the workflow requests in their inbox. The change in process is not only smoother, but also aligns to the way absences are handled in our time management solution.

Environment

SAP SuccessFactors Employee Central – Time Sheet

Reproducing the Issue

How it is currently following the Second Half 2022 Release:

  • An employee records a training and requires a separate approval for this time type. Submit is shown when the time type ‘Training’ is selected, but it is inactive. The employee chooses Save to save the training in their time sheet.
  • The training is saved, but not submitted for approval yet. The status of the training is ‘To Be Submitted’. To submit the training, the employee chooses Submit
  • Now, the training is submitted for approval and the manager finds the workflow request in their inbox. The status of the training indicates ‘To Be Approved’.
  • If the employee wishes to change or delete the training, they can select Withdraw. This will cancel the workflow request and allows the fields to be edited while also activating the Delete (Project X) option.
  • Now, the employee has several options.

    a) They can either update the training recording by changing some field values and choosing Save.

    b) They can delete the training by choosing Delete (X).

    c) They can submit the unchanged training again by choosing Submit.

Beginning with the First Half 2023 Release:

  • An employee records a training and requires a separate approval for this time type. Submit is shown when the time type ‘Training’ is selected, but it is inactive. The employee clicks Save to save the training in the time sheet.
  • With clicking Save, the training recording is sent out for approval and a workflow request is created. The status of the recording is changed to ‘To Be Approved’. Withdraw appears and is active.
  • If the employee wishes to change or delete the training, they can choose Withdraw which cancels the workflow request, changes the fields back to editable, and activates Delete (X).
  • Now, the employee has several options.

    a) They can either update the training recording by changing some field values and choosing Save.

    b) They can delete the training by choosing Delete (X).

    c) They can submit the unchanged training again by choosing Submit.

Resolution

The usability of the ‘Single Record Approval’ feature on both the mobile and web-based Time Sheet will be improved with the First Half 2023 release.

See Also

Setting Up Single Record Approval

Keywords

SAP SuccessFactors Time Tracking, Single Record Approval, Behavior Change, 1H 2023, b2305, TIM-35307 , KBA , LOD-SF-EC-TMS , Time Sheet , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions