3296404 - Dimension hierarchy cannot be expanded in SAP Analytics Cloud (SAC)

• Dimension cannot be displayed in hierarchical view when using Chart widget.
• When clicking on "Add dimension" for instance in the Builder panel, the dimension does not have any expand option to see the lower levels.
• The same can be displayed properly when using Table widget.

• SAP Analytics Cloud (Enterprise) 2022.21.17
• SAP DataSphere with Live Data Connection

1. Logon to SAC.
2. Open or create a new story based DWC dataset.
3. Add a Chart and a Table widget to the story. 
4. Notice that when you click on "Add dimension" for the Chart widget, the dimension (hierarchy) cannot be expanded to show the other levels. 
5. The same works fine for the Table widget.

This is a product limitation

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
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• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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