3296917 - System Crashes While Querying for Customer Contract Item

System crashes while querying for Customer Contract Item in Sales Document Items Work Center View.

 SAP Business ByDesign

1. Go to the Cost and Revenue work center.
2. Go to the Sales Document Items view.
3. From show list, select Customer Contract Items.
4. Query by AAA in the search bar (top of the screen, right-hand side).
5. System crashes.

AAA means the Customer Contract Item ID.

One possible reason for the system crash is that the next fiscal year is missing in the system.

For example, you've created fiscal years up to 2024, but 2025 is missing, and there's an overlapping of dates between the Contract Date period and 2025 fiscal year.

This needs special attention when you are using a custom Fiscal Year Variant that is year-specific (relation of fiscal year to calendar year is not relevant).

Please maintain the next fiscal year for the referred Fiscal Year Variant in Other Fiscal Year fine tuning activity, Period Details tab.

first day; period missing; fiscal year; fiscal year variant , KBA , SRD-FIN-COR , Cost & Revenue , How To