SAP Knowledge Base Article - Preview

3296928 - Personalization mode not visible in SmartEdit - SAP Commerce

Symptom

When using the mode selector dropdown to access the Storefront in SmartEdit, the Personalization mode is not available. Below an example request resulted in a 403 error:

  • Request URL:
    https://backoffice.***-***-**-public.model-t.cc.commerce.ondemand.com/personalizationwebservices/v1/catalogs/electronics-spaContentCatalog/catalogVersions/Online/customizations?currentPage=0&pageSize=1
    Request Method:GET
    Status Code:403 Forbidden

***Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.***


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Environment

  • SAP Commerce 
  • SAP Commerce Cloud

Product

SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205 ; SAP Commerce Cloud 2211 ; SAP Commerce all versions

Keywords

SmartEdit, Personalization, mode selector, hybris, Commerce, sedit , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Problem

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