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SAP Knowledge Base Article - PreviewSymptom
Tasklist SAP_SUPPORT_HUB_CONFIG reports the error message "SAP service point ping error: 500 Connection Forbidden by Proxy".
The dev_icm trace reports the detailed error messages:
IcmConnInitClientSSL: Proxy connection to https://servicepoint.sap.com:443 via <proxyhost:proxyport> failed (proxy returned 403 Forbidden)
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
Check connectivity and credentials to SAP's support backbone, web proxy, webproxy , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem
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