Symptom
- A Project Responsible is unable to complete New Project Baseline Notification tasks in Business Task Management view.
- The tasks remain unchanged.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management work center.
- Go to Business Task Management view.
- Filter by "Unassigned Items".
- Notice Project Baseline Notification tasks under status "New"
- Try to complete them.
- Tasks remain unchanged.
Cause
- The Project Responsible has read access to the PRO_PROJECTS work center.
- But The Project Responsible does not have Write access for this work center.
Resolution
There are two options available to resolve this issue.
- Assign the Project Responsible Write access to the PRO_PROJECTS work center. This will grant them the sufficient access to complete the notification.
- If write access cannot be granted, temporarily assign a Business User—who already has Write access to the PRO_PROJECTS work center—as substitute. The substitute will receive notifications intended for the original Project Responsible and can complete the associated tasks accordingly.
See Also
Create and Manage Substitution Rules:
https://help.sap.com/docs/PROCESS_AUTOMATION/a331c4ef0a9d48a89c779fd449c022e7/2ae222f4648c485e8fc0856a4f74613f.html
Keywords
Project Baseline Notifications, cannot complete, read access, write access, substitutions, Business Task Management , KBA , AP-PRO-BSL , Project Baseline , Problem
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public