SAP Knowledge Base Article - Public

3297392 - Error in previewing the Interactive form template.

Symptom

When you are previewing the Interactive form template, system throws below error message:-

ADS Render Failed [SYSTEM]ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: com.adobe.ProcessingException: The credential with alias: ReaderRights has expired(200,101).

Environment

SAP BUSINESS BYDESIGN

Reproducing the Issue

  1. Go to the Purchase Requests and Orders workcenter.
  2. Go to Purchase Orders view.
  3. Search for relevant Purchase Order ID.
  4. Select and choose Preview
  5. System throws above error.

Cause

Customer ReaderRights is expired because of old credentials which are valid only until January 9, 2023.

Resolution

  1. Check the validity of user's credential. The old credentials are valid only until January 9, 2023.
  2. You no longer be able to generate interactive forms using that credentials.
  3. You must therefore request a new credential and replace the old credential by the stated date.

See Also

https://launchpad.support.sap.com/#/notes/736902/E)

Keywords

Interactive form template,Error:ADS Render Failed,ReaderRights has expired, preview , KBA , interactive form template , preview , error:ads render failed,readerrights has , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions