SAP Knowledge Base Article - Public

3297468 - Story reports not pulling data from inactive employee - 360 Multi Rater

Symptom

360 fields are not returning data for inactive employees in Story Reports

Environment

SAP SuccessFactors 360 Multi-Rater

SAP SuccessFactors Analytics

Cause

This is expected behavior. 

Resolution

Once the user comes inactive, Story Reports will not retrieve data on 360 fields.

Currently Story Reports can pull data from inactive users in Performance Management.

If you wish to see a different behavior, you can raise an enhancement request as per the KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

Keywords

People Analytics, Story Report, empty, inactive users, report blank, inactive, MTR template, 360 multi-rater, story reports , report not retrieving data. , KBA , LOD-SF-ANA-SAC-DAM , Data Modelling - Module & Entity Data Issues , LOD-SF-ANA-SAC , Stories in People Analytics , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-CPM-REP , Reporting & Analytics, Data Imports & Exports , LOD-SF-GM-REP , Reporting and Data Imports Exports , Problem

Product

SAP SuccessFactors HXM Suite 2211