SAP Knowledge Base Article - Public

3297616 - Exception Occurred when scheduling a Canvas report in Report Center

Symptom

Error "Exception Occurred" when scheduling a Canvas report

Environment

SAP SuccessFactors HXM Core 2211

Report Center

Canvas

Reproducing the Issue

  1. Go to Report Center
  2. Select any Canvas report to create a New Schedule
  3. Input all necessary details
  4. Click on Submit > error message "Exception Occurred" is displayed

Cause

If we click on Save instead of submitting directly the schedule, you will be prompted with "Schedule name already exists"

Resolution

Ask the user to provide a different schedule name, then you will be able to successfully submit the job.

Keywords

canvas, schedule, report exception , KBA , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , Problem

Product

SAP SuccessFactors HXM Core 2211