Symptom
Customer Exit Variable defined in BW is not shown in Builder's Filters field of a chart in SAP Analytics Cloud (SAC) Story
Environment
- SAP Analytics Cloud (Enterprise) 2022.21
Reproducing the Issue
- Create a story based on BW live connection with Customer Exit variable (Characteristic Value, Interval, Input Type = Optional, Input-Ready option unchecked) on Calendar day, which calculates a Time interval, and restricts a Dimension on it.
- Create a table.
Note that in the builder panel, Customer Exit Variable are shown as filter in the Filters field. - Create a chart.
Note that although the data was filtered by the Customer Exit Variable, no filter is shown in the Builder's Filter field.
Cause
- I have got confirmation from development team that Range Filter on Calendar Day (0CALDAY) with specific characteristic on BW query side are currently not supported by SAC.
- This explains why chart does not reflect it in its builder panel although such filters are reflected in table’s builder pane.
Resolution
- There are development work underway to support those filters in the future so that their handling will be unified for all widgets (chart and tables) with the ability to see related tokens in builder’s panel and to manipulate it.
- This feature enhancement is already tracked through influence request https://influence.sap.com/sap/ino/#/idea/244507
- There is no any timeline as to when this enhancement will be available at this stage.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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