SAP Knowledge Base Article - Public

3297771 - We would like to move our licenses from one tenant to another but cannot see where in the application to do so.

Symptom

We would like to move our licenses from one tenant to another but cannot see where in the application to do so.

Environment

SAP Signavio Process Manager 3.0

Cause

You cannot find where in the application to transfer licenses from one tenant to another as the functionality does not exist within Signavio.

Resolution

If you would like licenses to be transferred from one tenant to another, please raise a provisioning request with SAP Sales and we will carry out the change they communicate to us.

See Also

For more information on licenses please read the following excerpt from our user guide: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/workspace-admin/manage-users/licenses.htm?

Keywords

process, manager, license, change, move, over, transfer, another, tenant , KBA , BPI-SIG-CA-SEC-UM-IN , Invitations / License Management for SAP Signavio , Problem

Product

SAP Signavio Process Manager 3.0