SAP Knowledge Base Article - Public

3298061 - When Data Access Language is set to "English (United Kingdom) or zf (Traditional Chinese), translated data cannot be accessed in SAP Analytics Cloud (SAC)

Symptom

When a user has the setting "Data Access Language" set to "English (United Kingdom) or zf (繁體中文) in their profile settings, translated master data will not display.  This affects both live and imported models.

In SAC and DWC, there are two types of content translation:

  1. Content translation (e.g. Story titles, widget titles, dimension names, etc… )
    This type of content will display correctly when DAL is set to English (United Kingdom) or zf (Traditional Chinese)

  2. Multilingual master data 
    • In SAC, you can model dimension member descriptions in different languages.  The Help Documentation can be found here.
    • In DWC, you can do something similar with text entities for any dimension attribute in different languages.  The Help Documentation can be found here.

      This type of content will not display correctly when DAL is set to English (United Kingdom) or zf (Traditional Chinese)

Note: Even if you model your master data using "English (United Kingdom)", when you try to consume it with a user profile configured to that Data Access Language, it will not return the translated strings, but instead a fallback of just english strings.

Environment

  • SAP Analytics Cloud (Enterprise) 2022.21

Reproducing the Issue

  1. Launch SAC
  2. In your user preferences set "Data Access Language" to "English (United Kingdom) or zf(繁體中文) 
  3. View any story that contains translated master data
  4. The story will not display the translated master data

Cause

The locale values of en_UK or zf are not understood by Hana, which is what SAC runs on.

Resolution

There is no workaround or solution at this time.  Development is aware of the issue and is working on a solution.  Until then, do not set the Data Access Language to English (United Kingdom) if you want to use master data translation.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.sap, https://hanacloudservices.cloud.sap, https://cloudanalytics.accounts.ondemand.com, https://hanacloudservices-us.accounts.ondemand.com, https://www.sap.com, https://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-LDC , SAC Live Data Connection , DS-DI-CON , Connections , Problem

Product

SAP Analytics Cloud 1.0