SAP Knowledge Base Article - Public

3298121 - National id data sequence changes during onboarding process

Symptom

Candidate enters 2 records in Provide personal data step, PDC.

The primary one is the 1st one.

However, when it comes to Manage Pending Hire, MPH, the primary becomes the 2nd.

Environment

SAP SuccessFactors Onboarding

Resolution

Currently there is no way to control the UI order as the data stored in the system does not have any specific sort order.

See Also

https://launchpad.support.sap.com/#/notes/2090228 - How to Submit Ideas for SAP SuccessFactors Products

Keywords

KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions