Symptom
All scheduled change audit reports failed. Sample reports (but not limited to):
- RBP_ROLE_CHANGE_REPORT
- PROXY_REPORT
- RBP_GROUP_CHANGE_REPORT
- RBP_USER_ROLE_CHANGE_REPORT
- RBP_STATIC_GROUP_MEMBERSHIP_CHANGE_REPORT
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Access the system
- Go to Change Audit Report
- See the scheduled reports failed
Cause
The issue is caused by the failover patches and is normally conducted every Sundays from 4 AM UTC to 5 AM UTC.
Resolution
Schedule these jobs away from the patch period and give at least 2-4 hours before and after the patch period if you were to run the audit report jobs.
See Also
2744431 - How to Create Change Audit Reports and What Reports are Available - SuccessFactors
Keywords
RBP_ROLE_CHANGE_REPORT failed, PROXY_REPORT failed, RBP_GROUP_CHANGE_REPORT failed, RBP_USER_ROLE_CHANGE_REPORT failed, RBP_STATIC_GROUP_MEMBERSHIP_CHANGE_REPORT failed, change audit failed, audit failed, scheduler report failed , KBA , LOD-SF-PLT-CHA , Change Audit , How To
SAP Knowledge Base Article - Public