SAP Knowledge Base Article - Public

3298867 - It is not possible to remove managerId in People Profile UI for EP users - Employee Profile

Symptom

Standard Manager (managerId) field is populated in People Profile for non-EC users. While trying to remove the manager, the change is not successfully saved. The change is done successfully through Basic Import.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to the profile of a non-EC user
  2. Click to edit the User Info block with the managerId field
  3. Remove the name of the manager and save
  4. Change is not saved
  5. Edit again, and try to add the expression "NO_MANAGER"
  6. No options will appear to select, and the change is also not saved.

Cause

The features "Enable Concurrent Employment Management" and "Enable Global Assignment Management" are disabled in Provisioning, then the option to select NO_MANAGER does not appear.

Resolution

Enable both features "Enable Concurrent Employment Management" and "Enable Global Assignment Management" in Provisioning, and the option to select No Manager will appear:

In case you do not have access to Provisioning, please reach out to Product Support - People, informing the company ID on which this change should be performed and providing a written authorization for the change.

Keywords

INC3871282, NO_MANAGER, managerId, people profile, ep user, concurrent employment, global assignment, delete manager
, KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions