SAP Knowledge Base Article - Preview

3298902 - Instead of being shown in place, Documents are shown in a separate Window, or are offered for Download in SAP Archiving and Document Access by OpenText

Symptom

After an upgrade from Archive Center to versions 21.x or later, when trying to show documents in place with an OpenText Imaging Viewer, a separate Window opens, or the documents are no longer shown but offered for download.


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Environment

  • SAP Archiving and Document Access by OpenText 10.5
  • SAP Archiving and Document Access by OpenText 10.5 Support Package 1
  • SAP Archiving and Document Access by OpenText 16
  • SAP Archiving and Document Access by OpenText 16.2
  • SAP Archiving and Document Access by OpenText 20.2
  • SAP Archiving and Document Access by OpenText 20.4
  • SAP Archiving and Document Access by OpenText 21.2
  • SAP Archiving and Document Access by OpenText 21.4
  • SAP Archiving and Document Access by OpenText 22.2

Keywords

KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem

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