Symptom
You're trying to use the Keyboard Shortcut "Ctrl + /" in a Web-Based editor to uncomment or comment out a code block but it's not working.
Environment
SAP S/4HANA Cloud
Cause
Several keyboards do not have dedicated / key, you're probably using the divide key in the numpad. It only works with the slash key on the English keyboard layout (left of the right shift key).
OR
You have a different keyboard layout and the Ctrl + / doesn't work on this layout.
Resolution
Use the slash key on the English keyboard layout (left of the right shift key).
OR
Use Ctrl + # instead.
See Also
Keywords
keyboard shortcuts, web-based, editor, custom logic, ctrl + /, ctrl + #, slash key, divide key, layout, keyboard, uncomment or comment out a code block , KBA , BC-SRV-APS-EXT-BL , Custom Business Logic , Problem