3298959 - Error from AWS S3 - Message 60-Peer certificate cannot be authenticated with given CA certificates in SAP Archiving and Document Access by OpenText

The cause is through a failure in retrieving the document from AWS. And example error would be:


2021-09-26 09:37:43,975 UTC-0500 WARN [http-nio-8080-exec-2] com.opentext.ecm.asm.icsobjects.JDS2ICSObjects -- Cannot check state -- assuming offline
com.opentext.ecm.asm.exception.JdsFileNotFoundException in http-nio-8080-exec-2, on 2021-09-26T09:37:43.099-0500
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File not found: 'stat of OTCs3/2/prd_s3_ep/2021/05/04/07/36323cd1/0256BC31DF4E1EEBAB92A7AA22365E95-13_08_89_00D14A60/DATA.;1 failed:No such file or directory: stat OTCs3/2/prd_s3_ep/2021/05/04/07/36323ce7/0256BC31DF4E1EEBAB92A7AA45365E95-13_08_89_00D14A60/DATA.;1 with S3 returns 2(stat: failed to send HEAD-request to 'opentext-prd-t1p': Message 60-Peer certificate cannot be authenticated with given CA certificates)(2)'

The characteristic portion of this error event is: Message 60-Peer certificate cannot be authenticated with given CA certificates

• SAP Archiving and Document Access by OpenText 10.5
• SAP Archiving and Document Access by OpenText 10.5 Support Package 1
• SAP Archiving and Document Access by OpenText 16
• SAP Archiving and Document Access by OpenText 16.2
• SAP Archiving and Document Access by OpenText 20.2
• SAP Archiving and Document Access by OpenText 20.4
• SAP Archiving and Document Access by OpenText 21.2
• SAP Archiving and Document Access by OpenText 21.4
• SAP Archiving and Document Access by OpenText 22.2

KBA , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem