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3299093 - Non-English characters are not displaying correctly after generating CSV file with Excel Export in SAP Commerce's Backoffice


You exported your items to a CSV (Comma-Separated Values) file using the Excel Export functionality present in Backoffice, but after opening the file in Microsoft Excel most of the characters are unreadable and showing symbols or numbers.



  • SAP Commerce
  • SAP Commerce Cloud


SAP Commerce Cloud all versions ; SAP Commerce all versions


ANSI, UTF, UTF-8, UTF8, UTF-16, UTF16 , KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem

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