SAP Knowledge Base Article - Public

3299131 - Error when adding new equipment category - Onboarding

Symptom

When trying to add new equipment category on Onboarding task an error appear:

ChangeSet index 1 - A record for entity ONB2EquipmentType with key ONB2EquipmentType/code=[ID] already exists. Please use another key.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Manage Onboarding and Offboarding Tasks 
  2. Task Settings
  3. Under Equipment, Click on "+ New category"
  4. Add the mandatory information, click on Submit
  5. Error will appear

Cause

ID is already in use, but for archived object

Resolution

  1. Go to Manage Data
  2. Equipment Type
  3. Search the Code that you are trying to use
  4. Check the object status is Archived
  5. Click on Take Action, Make correction
  6. Change the status to Active
  7. Equipment will be back on Task

Keywords

Equipment, NHA, tasks, category, ID, duplicate , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions