3299133 - Error "400 No required SSL certificate was sent" occurred in IPS job log when connecting to the SuccessFactors system

Symptom

Identity Provisioning Service job log shows error

errorMessage": "org.quartz.JobExecutionException: Cannot execute provisioning job in tenant context:
Caused by: com.sap.cloud.ips.connector.exception.ProvisioningRuntimeException: Error during execution on behalf of tenant with ID:
Caused by: com.sap.cloud.ips.runtime.exception.ProvisioningException: Executing delta load failed.
Caused by: com.sap.cloud.ips.connectors.api.ConnectorException: Error during execution of the SF route
Caused by: org.apache.camel.http.common.HttpOperationFailedException: HTTP operation failed invoking https://<serverid>.cert.successfactors.com/User?$top=100&$skip=0&$orderby=userId......with statusCode: 400, Response: <html>\r\n<head><title>400 No required SSL certificate was sent</title></head>\r\n<body>\r\n<center><h1>400 Bad Request</h1></center>\r\n<center>No required SSL certificate was sent</center>\r\n<hr><center>server</center>\r\n</body>\r\n</html>\r\n

Environment

SAP SuccessFactors HXM Core
Identity Provisioning

Product

Identity Provisioning 1.0 ; SAP SuccessFactors HXM Core 2211

Keywords

No required SSL certificate was sent, Success Factors, SF, X.509, URL, SuccessFactors stories upgrade , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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