SAP Knowledge Base Article - Public

3299144 - Unable to Edit a role name under Security in Onboarding 1.0

Symptom

Receiving an error while trying to update/change role name under Security. Error: an error has occurred. Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding. 

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Home
  2. Click on Onboarding 1.0
  3. Select Security
  4. Select a Group
  5. Select a Role
  6. Edit name by deleting a character(s)
  7. Click Update
  8. Error: an error has occurred. Please return to the home page to continue accessing your account. If the error still appears, close the browser and re-start Onboarding

Cause

Expected behavior since edit option for role name is not available

Resolution

Please delete the role you want to modify and add it again with the correct information.

Keywords

OBD, On boarding, Role, SuccessFactors , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors Onboarding