3299167 - Syslog message in SM21 - "No active connection found in connection table" with ID R11 appears after executing transaction

• When executing a transaction in the SAP system, the transaction does not finish and present a "freeze" behavior;
• SAPGui status bar message shows "No active connection found in connection table" (but not limited to);
• When checking transaction SM21 and filtering by the affected user, syslog messages like the following are shown:

"No active connection found in connection table" with message ID R11.

• When checking the trace file of the work process that logged the syslog message, the following trace is shown:

M  ***LOG R11=> ThCPIC, DpGetCpicCommEntry () [thxxcpic.c   2243]
M  ***LOG R5A=> ThCPIC, DpGetCpicCommEntry (04659996) [thxxcpic.c   2248]
M  ***LOG R64=> ThCPIC, CPIC-Error ( CMRCV) [thxxcpic.c   2253]
M  *** ERROR => no entry in comm table found [thxxcpic.c   2258]

...

A  RFC> ABAP Program: <...> (Transaction: <...>)
A  RFC> User: <...> (Client: <...>)

SAP NetWeaver

message ID R11, no entry in comm table found, freezing transaction, SM21 , KBA , BC-CST , Client/Server Technology , Problem