SAP Knowledge Base Article - Public

3299288 - HTML Code Is Displayed While Sending E-Mail


When you are trying to send the E-Mail of the sales order, HTML code is getting displayed.


SAP Cloud For Customer

Reproducing the Issue

For Example : Sales Order

  1. Go to Workcenter Sales Order
  2. Search for the required Sales Order
  3. Open sales order
  4. Choose action :Send E-Mail
  5. Select tab :E-Mail Text.
  6. Here you see, the HTML code is displayed beside the text.


 User is using table functionality which is not supported by the system.


Email template does not support the table or looping functionality while sending mail.


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SAP Cloud for Customer core applications all versions