SAP Knowledge Base Article - Public

3299352 - How to Reopen a Mentoring Program

Symptom

An admin or owner has marked a Mentoring Program as completed and there is no option to reopen the Mentoring Program.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

1. Go to Manage Mentoring Program
2. Select a Mentoring Program
3. Mark as Completed

Possible Additional Step: Delete the mentoring

Cause

If you complete or delete a mentoring program, you can't reopen it.

Resolution

If the program has been marked as complete, there is now the option to reopen:

Keywords

Complete, Finish, Delete, Mark, Set, Mentoring, Supervised, Open, Unsupervised, Cannot, Cant, Open, Reinstate, SCM, CDP, reopen , KBA , LOD-SF-MEN-ADM , Admin Center and Setttings , How To

Product

SAP SuccessFactors Succession & Development all versions

Attachments

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