Symptom
Error message is displayed upon trying to post payment allocation: 'The action NOTIFY_OF_PAYMENT_EXEC is not possible. Refresh the screen and try again. If the problem persists, report an incident.'.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Payment Management work center.
- Go to Payment Allocation view.
- Select All Payment Allocations.
- Search for Payment Allocation ID AAA (AAA represents the payment allocation ID).
- Click View All.
- Click Actions button --> Create Proposal.
- Click Post button.
- Error message is displayed: 'The action NOTIFY_OF_PAYMENT_EXEC is not possible. Refresh the screen and try again. If the problem persists, report an incident.'.
Cause
The Payment Batch of this payment may be in the status Ready For Transfer. Due to that, it is not allowing to confirm the payment from the bank statement.
Resolution
Send the Payment batch first and then post the payment allocation.
If after submitting the payment batch or for some reason the payment batch has ben canceled, and the error message is still occurring, open a case to SAP Support with authorization for backend correction.
Keywords
Payment Allocation; NOTIFY_OF_PAYMENT_EXEC; Payment; report an incident; The action NOTIFY_OF_PAYMENT_EXEC is not possible. Refresh the screen and try again. If the problem persists, report an incident; , KBA , AP-PAY-PAL , Payment Allocation , How To