SAP Knowledge Base Article - Public

3299690 - Error regarding Account Type when accessing any candidates in Manage Pending Hires - Onboarding 1.0

Symptom

An error is being received when trying to access any candidates in Manage Pending Hires:

  • Error Message: 'The field accountType in PaymentInformationDetailV3.[MAIN].[1]..accountType is not valid'.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login to the instance
  2. Navigate to Manage Pending Hires > Onboarding 1.0
  3. Select any candidates
  4. Error is received.

Cause

The Account Type has been configured with a variant.

Resolution

Payment Information Details mapping should follow the proper format which will be consumed by EC. Hence, all the direct deposit keys, it is a multi-valued (MAIN and PAYROLL type) but not a Variant type. 

  • So, for all the fields like routing number, bank country, and account number, a Variant is not required to be selected.
  • This will follow the format for example: PaymentInformationDetailsV3.[#].accountNumber 
  • While passing the value to EC, these multi values fields will be populated as PaymentInformationDetailsV3.[MAIN].[1].accountNumber

To resolve such issues make sure to:

  1. Remove the variant for all other direct deposit fields - "routing number, bank country, account number."
  2. In the Data dictionary, kindly make sure SAP_AccountType of type String and it is a repeating field
  3. In the Field Mapping tool, kindly map SAP_AccountType to "PaymentInformationDetailsV3. PaymentINformationDetails.USA.AccountType" with a dynamic variant as "$SAP_BankCountry$'.
  4. Now load MPH, MPH will work fine and loads the data properly in MPH. 

See Also

2709136 - [Onboarding 1.0]Standard or Custom Direct Deposit and Payment Information Mapping

2469816 - Mapping Direct Deposit Information from Onboarding 1.0 to Employee Central

Keywords

The field accountType in PaymentInformationDetailV3.[MAIN].[1]..accountType is not valid, Error, AccountType error, MPH, Manage Pending Hires, EC, Mapping, Direct Deposit, Payment Information Detail , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem

Product

SAP SuccessFactors Onboarding 2211