SAP Knowledge Base Article - Preview

3299710 - Compliance Tasks have blank or missing field - Onboarding

Symptom

  • The required fields such as First and Last Name, Phone Number, SSN and Address either show blank or unknown in the candidate's compliance task.
  • Name fields - First Name, Last Name, Middle Name, Suffix are missing in Personal Data Collection step.
  • SSN and Phone Number are missing in the candidate US I9 or W4 forms.
  • Address fields are empty in US I9 or W4 forms.


Read more...

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding 2211

Keywords

Compliance Forms, First Name, Last Name, Name Fields, Address, Address Information, personalInfo, Onboardee Person Type, BCUI, US I9, SSN, Phone Number, Personal Information, OnboardingExternalUser, OBX, ONB2.0, ONB2, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.