Symptom
When clicking on Employee Login button from the Candidate Profile in Preview, the user is being redirected to Production
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Recruiting Marketing
- SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to the RMK website in Preview
- Click on View Profile
- Access your account
- Click on Employee Login
- You will be redirected to the Production IAS
Cause
This happens because the IDP Configuration under Admin Center in the instance is configured with a different URL from Preview.
- Admin Center > IDP Configuration
- CSB > Settings > IDP Configuration
- Provisioning > Single Sign On settings
Resolution
Please make sure the same Tenant Name is set in the following places:
- Provisioning > Single Sign On settings
- CSB > Settings > IDP Configuration
- Admin Center > IDP Configuration
Keywords
ics, tenant name, redirect, idp configuration, internal career site, csb , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem
Product
Attachments
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