SAP Knowledge Base Article - Public

3300392 - Accessibility Issue - Talent Pools & Email Campaigns: Actions popover does not get closed - Recruiting Management


Actions popover does not get closed with Esc key when all the items in the popover are in disabled state & not implemented as button menu.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Enable Screen Reader
  2. Go to Recruiting -> Marketing -> Email Campaigns tab
  3. Activate Actions ellipsis button
  4. Now press Esc and observe


We are aware of this issue and is working on an enhancement.

Currently, there is no timeline for this enhancement. To receive the latest updates, we recommend you add this KB article to your favorites by clicking on the Star icon.

If you would like to have more details about it, you can reach out your account manager and refer the request RCM-111007.

NOTE: Requests to follow enhancements in Recruiting Module are not support by Product Support team.


RCM-111007, Candidate, Marketing, actions menu, ellipsis, button, unable to collapse, dropdown , KBA , LOD-SF-RCM-ACC , SuccessFactors Recruiting Management Accessibility , Product Enhancement


SAP SuccessFactors Recruiting all versions