Symptom
- Employee data was processed and an initial Benefits Employee Master Data Change Tracker record was created
- There is a recurring entry for the job "Create or Update Benefit Enrollments for Employee Master Data Changes"
- After the job runs, the original tracker record's status is set to SUCCESS
- On the other hand, a new tracker record was created as well with a new Planned Job Run Date
- There are Benefits of type Insurance configured in the system
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Employee Central - Global Benefits
Product
SAP SuccessFactors HXM Core 2211
Keywords
benefits, tracker record, new, insurance, Create or Update Benefit Enrollments for Employee Master Data Changes , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
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