SAP Knowledge Base Article - Public

3300457 - Delete Job Requisition error with fingerprint 2f40b9c3023e578ab162dba4e9376b47a9917bf4 - Recruiting Management

Symptom

When trying to delete requisition from recruiting the system throws an error as follows:

fingerprint=2f40b9c3023e578ab162dba4e9376b47a9917bf4,errorMessage=An application error occurred. Please try again later, or notify support (with the error information of errorID, timestamp, and the version information from the current screen) if the issue keeps occurring.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log on to instance
  2. Proxy as a user having permissions to recruiting
  3. Click on recruiting
  4. Select any random requisition and click on delete icon
  5. Showing an error

Cause

This issue is happening due to [[[INTERVIEWER]]] and/or [[[OFFER_APPROVER]]] being recipients on the “Job Requisition Deleted (Internal user)” email trigger.

Resolution

  1. Admin Center > Recruiting Email Triggers
  2. Click on trigger "Job Requisition Deleted (Internal user)"
  3. Remove [[[INTERVIEWER]]] and/or [[[OFFER_APPROVER]]] from recipients by clicking on them
  4. Click on Save

Keywords

Delete Job requisition, icon, error, requisition, 2f40b9c3023e578ab162dba4e9376b47a9917bf4, throwing, deleting, Illegal string value, INTERVIEWER , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions