3300508 - Changing the Email or Home Address in current employment changes the email or Home Address in past employment and vice-versa

• When the user is changing the email address in current employment, the email address is changed in the past employment as well. (vice versa)
• When the user is changing the Home address in current employment, the email address is changed in the past employment as well. (vice versa)
• Unable to save two different email address for two different employments for a user.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."  

• SAP SuccessFactors Employee Central - Personal Information

1. Navigate to contact information of current employment of a user.
2. Change the email address to a new email address --> save.
3. Navigate to past employment of the user and you will see that the new email address is reflecting in the contact information of the past employment as well.

Contact information is person-based, not employment based.

This is an expected behavior. Contact information is person-based, so it will be shared among all employments. 

It is not possible to keep different contact information for each employment.

This behavior is the same for all person based sections, such as address information, personal information and so on. 

Note: When the employee is rehired through rehire inactive employee and a new email address is added while hiring then the same email address will be reflecting in the past employment as well.

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing Employee Central Core

     Chapter: Optional: Adding a Host Country Address

• 3272025 - Error when adding email address with a type that already exists - Employee Central
• 2347654 - Global Assignment: Host Country Address Type - Employee Central
• 2435984 - Global Assignment - Changing start date does not update GA compInfo and Home Record Job Info 
• 2229986 - Employee Central: Is it possible to report on custom string fields configured in Global Assignment Information in Ad Hoc Reporting
• 2550241 - Cannot report on Global Assignment Detail fields in Adhoc Report
• 2318799 - Employee Central Implementation - Global Assignments FAQ 

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions