Symptom
- Error "Either the remote cms cannot be reached, or the logon credentials are incorrect. INS00013" when upgrading a non-primary CMS node
- Install log reflects:
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10:21:xx.xxx Parsing file: C:\Users\<User Account>\Desktop\RarSFX0\dunit\product.boe64one.patch-4.2.9.4-core-32\setup.ui.framework\uitext\dialog\SetRemoteCMSInfo.dialog.lang_en.uitext.xml
10:21:37.741 Number of strings parsed: 12
10:21:59.545 [ValidateCheckInvalidSymbol]EscapeCharacterList: "'
10:21:59.545 [ValidateCheckInvalidSymbol]$User.name: Administrator
10:21:59.545 Updating the environment with: BO_TRACE_LOGDIR=C:\Users\<User Account>\AppData\Local\Temp\2022.11.12.10.19.14\
10:21:59.545 [run_external_executable] cmdLine: D:\Program
10:21:59.592 [run_external_executable] Failed: 2
10:21:59.592 [run_external_executable] Exit code: -1
10:21:59.592 [run_external_executable] Produced output:
10:21:59.592 Restored original environment to : BO_TRACE_LOGDIR=
10:21:59.592 Delete old new environment string BO_TRACE_LOGDIR=C:\Users\<User Account>\AppData\Local\Temp\2022.11.12.10.19.14\
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Environment
- BI 4.2 SP09 Patch 100
- Windows Server O/s
Keywords
KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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