SAP Knowledge Base Article - Public

3300562 - Foundation Objects Table Report - Application error

Symptom

When you generate the reporter foundation object within the table report and select any object, for example department or business unit, and click on preview, you receive a warning ''An application error occurred. Please try again later, or notify support, with the error information of error Id=dac3cfb5-7f0f-4fe2-9221-cca75ebb2b9d'' if the issue keeps occurring. Click Cancel to continue.''

''Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to report center
  2. Create a new table report foundation object
  3. Select an specific object example: business unit
  4. Create the report and select all columns in business unit
  5. Click preview 
  6. Receive the application error 

Cause

This is caused by CUST_HEADOFUNIT, this field is set as Transient = Yes, and this is causing the issue.

Resolution

To resolve this issue please go to:

Configure Object Definition > choose the object affected  > cust_headOfUnit > Transient = No > Save.

Once done, you should then be able to generate the report without error.

Note: SAP advise that if you want to report mdf objects please use canvas report.

Keywords

Report, foundation object, error, head of unit, transient, object, table report , KBA , LOD-SF-EC-REP , Reporting Data (EC core only) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions