3300638 - Shared Learning URL is redirecting to BizX Home page

When sharing a Learning URL with another user, the browser is redirecting to BizX Homepage and not to the Learning URL.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Learning 2211

1. Copy a Learning item URL as per example screenshot below to share with another user
   
   
2. New user inserts copied URL to a new browser tab and loads
3. User is directed to the BizX login
4. Once logged in, the user is redirected to the BizX homepage and not the Learning item page as desired 

This happens because the user does not have an activate Learning session open.

This is expected behaviour, as the Learning page will only open when there is an activate Learning session.

1. Once the user logs into the BizX page, navigate to the Learning module page 
2. Paste the link once again into a new browser tab and search 
3. User will see the link open correctly now

LMS, item link, SSO, authentication, BizX homepage, redirecting, active learning session, , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-INT , Integrations with BizX , Problem