SAP Knowledge Base Article - Public

3300673 - Deleted Performance Form Ratings Are Showing In Employee Profile Trend Blocks

Symptom

After deleting performance forms, the ratings are still displaying in employee profile trend blocks when they should only show ratings from active performance forms.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Employee Profile

Cause

Expected behavior based on configuration.

Resolution

The below needs to be configured so deleted form data is not generating in trend blocks:

  1. In the System
    1. Adjust Process Configured for People Profile
      1. Admin Center > Configure People Profile
      2. Select General Settings > Scroll down to Include talent data from this process: and select All data sources > Save
    2. Review Company Settings
      1. Admin Center > Company System and Logo Settings
      2. Uncheck Enable rating label localization on Live Profile trend blocks. > Save Company System Setting
  2. Provisioning (As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix.)
  • Uncheck Show in-progress form ratings in live profile
  • Uncheck Show In-Progress Calibration Ratings In Live Profile

Keywords

success factors, SF, PM, PMGM, EP, people profile, performance matrix, performance potential, trend portlet, live profile, in progress, invalid forms , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-EP-TRD , Trend Elements , Problem

Product

SAP SuccessFactors Performance & Goals all versions