Symptom
After deleting performance forms, the ratings are still displaying in employee profile trend blocks when they should only show ratings from active performance forms.
Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors Employee Profile
Cause
Expected behavior based on configuration.
Resolution
The below needs to be configured so deleted form data is not generating in trend blocks:
- In the System
- Adjust Process Configured for People Profile
- Admin Center > Configure People Profile
- Select General Settings > Scroll down to Include talent data from this process: and select All data sources > Save
- Review Company Settings
- Admin Center > Company System and Logo Settings
- Uncheck Enable rating label localization on Live Profile trend blocks. > Save Company System Setting
- Adjust Process Configured for People Profile
- Provisioning (As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix.)
- Uncheck Show in-progress form ratings in live profile
- Uncheck Show In-Progress Calibration Ratings In Live Profile
Keywords
success factors, SF, PM, PMGM, EP, people profile, performance matrix, performance potential, trend portlet, live profile, in progress, invalid forms , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , LOD-SF-EP-TRD , Trend Elements , Problem
Product
SAP SuccessFactors Performance & Goals all versions