Symptom
- Multitenancy not working to create customer groups
- Error in CSV log generated
"Principals are allowed to join only user groups belonging to the same tenant. Related principals are not in the same tenant: usergroup 'TESTTENANT Report Access - TESTGROUP1'(id=166757156, tenant=TESTTENANT(166752605)) and usergroup 'TESTTENANT Report Access - TESTGROUP2'(id=166757161, tenant=TESTTENANT(166752605)). (MTM 20002)" - No groups for the TESTTENNANT are created or exist
- Running the tool multiple times, changing the Tenant name, results in similar errors but possibly different group names
- Process was previously working, then stopped working after some time
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Environment
- SAP BusinessObjects Business Intelligence 4.x
- Running the Multi Tenancy Management Tool
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3
Keywords
mtm multitenant multi tenant MTM 02002 $tenant$ $tenanttemplate$ , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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