SAP Knowledge Base Article - Preview

3300792 - Unable to Reset Backoffice Configurations through Application Orchestrator

Symptom

There's a need to reset Backoffice Configuration, as per Resetting Backoffice Configuration, but it is not available. In certain scenarios, when pressing the F4 key nothing happens and the following error can be seen in the console tab of the browser:

Uncaught ReferenceError: cngResetConnections is not defined

This KBA addresses possible solutions and other ways to access the Application Orchestrator. 


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

bo, permission, group, 403, widget, hybris, ccv2, fn, command, mac , KBA , CEC-SCC-CDM-BO-APP , Applications , Problem

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