Symptom
When document is signed, it will not appear in determined placeholder.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Send document to be signed on DocuSign Platform;
- When signing it, signature will not be placed on Placeholder.
Resolution
- It should be verified how the Placeholder is set in the template
- All DocuSigns tags in Quote 2.0 are surrounded by << and >>.
See Also
Keywords
Quote 2.0, DocuSign, Integration, Placeholder, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2023
SAP Knowledge Base Article - Public