SAP Knowledge Base Article - Public

3301155 - Candidate Profile was purged even after recent login - Recruiting Management

Symptom

In the preview report, the few of the candidate that is showing as to be purged was able to access their account but still got deleted.

Candidate accepted the DPCS but still got purged.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Create a purge request.
2. Wait for the preview report of the candidate to be purged.
3. One of the candidate in the list accessed their account
4. User approved the purge request
5. Candidates that recently accessed their account still got purged.

Resolution

The preview report of the purge job captured the list of candidate profile that qualifies the criteria on the time the report is generated. The list is final and the system will not recalculate while waiting for the approval. The candidate should be able to login or accept DPCS before preview report is generated to be excluded from the list of candidate profile to be purged.

Keywords

DRTM candidate profile, purge inactive candidate profile, non acceptance dpcs, recruiter created candidate, agency created candidate, employee referral , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions