Symptom
You are replicating Sales Order or Sales Quote from ERP to C4C and the following error is being raised for MaterialReplicationInitiatedByExternalIn message: "Solve Configuration Issue in Code List Mapping for field MeasureUnitCode with value ABC" error
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Administrator Work center.
- Open the General Settings View.
- Click on Web Service Message Monitoring.
- Search for the Service Interface.
- You will be able to see the error.
- Select the respective message.
- Click on Restart.
Cause
This error comes up due to the below reasons:
- Code List Mapping is not maintained for MeasureUnitCode.
- Code List Mapping is maintained for MeasureUnitCode but for a different Mapping Group than the one maintained on the Communication Arrangement.
Resolution
To resolve the issue, please make sure to follow the below:
1. To create the Code List Mapping, follow the below steps:
- Go to Business Configuration Work Center.
- Click on Overview.
- Search for "Quantities and Units of Measure", decide whether the unit is physical or trading unit, and add it
- Go back to Click on Overview and search for "Code List Mapping".
- Open the Code List Mapping for Integration with External Applications and Solutions Activity.
- Select the Maintain Code List Mapping option.
- Click on Add Row.
- On the Local Data Type Name Column, search for MeasureUnitCode.
- Add it.
- Map the respective codes.
- Save it.
2. To check the Mapping Group maintained for MeasureUnitCode, follow the below steps:
- Go to Business Configuration Work Center.
- Click on Overview.
- Search for *Code List Mapping*.
- Open the Code List Mapping for Integration with External Applications and Solutions Activity.
- Select the Maintain Code List Mapping option.
- On the Local Data Type Name Column, search for MeasureUnitCode.
- Check the Mapping Group maintained for it.
- You need to make sure to be using the same Mapping Group as the one used on the Communication Arrangement.
Keywords
MeasureUnitCode, Code List Mapping, Mapping Group, Communication Arrangement. , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To