Symptom
When importing product categories using Data Workbench, you receive the following error message.
"Create not possible; source object does not exist"
Environment
SAP Cloud for Customer
Reproducing the Issue
- Access the Data Workbench view.
- Select the option Individual object
- Import
- Download the template.
- Maintain the data in the file.
- Import the data.
Cause
The parent object ID provided is not the ObjectID of any Product Categories.
Because of which they are getting the error "Create not possible; source object does not exist".
Resolution
The parent Object ID in the product category descriptions should be the ObjectID of the product category for which you want to maintain the descriptions.
So you need to maintain the correct parent ObjectIDs and try again.
Keywords
Description, ObjectID, Category, Source, Object, Error, Data Workbench, Product , KBA , LOD-CRM-INT-DWB , Data Workbench , How To