3301295 - Error When Reversing Payment Allocation: 'Payment not found by Payment Allocation'

You have a posted payment allocation that you are trying reverse. However, the following error is being raised: 'Payment not found by Payment Allocation'

SAP Business ByDesign.

1. Go to Payment Management work center.
2. Go to Payment Allocation view.
3. Find and open the related posted payment allocation.
4. Click Reverse.

The following error is raised: 'Payment not found by Payment Allocation'

One of the possible causes for this error is that the payment allocation amount has been partially (or fully) allocated via Customer/Supplier tab to a Customer or Supplier account. However, the relevant payment and clearing have not been completed.

If you open the payment allocation's document flow, you find a Payment object with status Received and an associated business task of type Review and Clear Bank Statement <ID> - <Customer/Supplier Account> - <Amount and Currency>

You can reverse the payment allocation by voiding the respective clearing, as follows:

1. Go to Payables (or Receivables) work center.
2. Go to Payment Clearing view.
3. Find the related clearing for the bank statement, Payer/Payee account, amount and company. To make sure that you are selecting the correct clearing, you can click Show Clearing and then check Payment Allocation ID in the Document Flow tab in View All mode.
4. Click Actions -> Send to Payment Allocation.

This action voids the selected clearing and then reverses the source payment allocation with the original posting date.

Note that, as a normal system behavior, a new payment allocation will be created with status In Preparation as a replacement of the canceled payment allocation. You can find this new payment allocation via Payment Management -> Payment Allocation.

Payment Allocation. Void. Clearing. , KBA , SRD-FIN-MOP , Payment Management , How To