3301496 - Unable to login in the Live Office Addon

• Unable to login Live office Addon.
• Error displayed :
  
  
  
  
  
• Error in SBOPWebapp_biprws_logs:
  
  6B0AF425D448414FAEEF2CB67E9F86F40|2023 02 14 09:27:06.464|+0000| |Warning|  | | |TraceLog|10552|  65|http-nio-8080-exec-6| |14|0|0|0|BIPSDK.EnterpriseSession:getService|psg-68425:10552:65.2:2|-|-|BIPSDK.EnterpriseSession:getService|psg-68425:10552:65.2:2|CpoThydNm0grkBr0zsKBxLs2|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginSecurityInfo||Bad plugin xml, SI_TOTAL is different from the actual size. SI_TOTAL=23 actual size=22
  |6B0AF425D448414FAEEF2CB67E9F86F41|2023 02 14 10:22:13.112|+0000|Error| |>=|E| |TraceLog|10552|  62|http-nio-8080-exec-3| |0|0|0|0|-|-|-|-|-|-||||||||||com.businessobjects.rebean.wi.impl.xml.parser.settings.SettingsParser||Missing FONTS element.
  |6B0AF425D448414FAEEF2CB67E9F86F42|2023 02 14 10:22:13.116|+0000|Error| |>=|E| |TraceLog|10552|  62|http-nio-8080-exec-3| |0|0|0|0|-|-|-|-|-|-||||||||||com.businessobjects.rebean.internal.xml.XmlReader||Not on correct event type; expected START_ELEMENT, but was END_ELEMENT
  |6B0AF425D448414FAEEF2CB67E9F86F43|2023 02 14 10:22:13.116|+0000|Error| |>=|E| |TraceLog|10552|  62|http-nio-8080-exec-3| |0|0|0|0|-|-|-|-|-|-||||||||||com.businessobjects.rebean.wi.impl.xml.parser.settings.SettingsParser||Missing ABOUT element.
  19:16: com.businessobjects.rebean.internal.xml.XmlValidationException: Not on correct event type; expected START_ELEMENT, but was END_ELEMENT.
      at com.businessobjects.rebean.internal.xml.XmlReader.require(XmlReader.java:1010)
      at com.businessobjects.rebean.wi.impl.xml.parser.AbstractXMLParser.requireStartElement(AbstractXMLParser.java:343)
      at com.businessobjects.rebean.wi.impl.xml.parser.settings.SettingsParser.parse(SettingsParser.java:182)
      at com.businessobjects.rebean.wi.impl.services.ConfigurationServiceImpl.getServerConfiguration(ConfigurationServiceImpl.java:266)
      at com.businessobjects.rebean.wi.impl.services.ConfigurationServiceImpl.getDefaultBatchSize(ConfigurationServiceImpl.java:59)
      at com.sap.webi.raylight.business.ParameterHelper.<init>(ParameterHelper.java:667)
      at com.sap.webi.raylight.business.ParameterHelper.<init>(ParameterHelper.java:482)

• SAP BusinessObjects Business Intelligence Platform 4.x
• SAP BusinessObjects Live Office 
• Supported Operating system.

KBA , BI-BIP-LO , Live Office , Problem