3301712 - What is Considered by the Paid Amount in the Japan Invoice Summary Document

You have generated an invoice summary for Japan, which has processed an invoice that got cleared by an overpayment. However, the invoice summary shows the Paid Amount being the cleared invoice amount instead of the received payment amount.

You expect the Paid Amount to show the exact amount paid by the customer, so that the company can identify over and under payments.

SAP Business ByDesign.

1. Go to Receivables work center.
2. Go to Invoice Summary Documents.
3. Find and open the related invoice summary.
4. Open it and select the line in the Balance Information section.
5. Refer to the Paid Amount field.

You have an invoice of e.g. 16.500 JPY for which a payment of 20.000 JPY is received. The invoice is fully cleared by this payment. In the mentioned invoice summary, you expect the Paid Amount to be 20.000 JPY, but the system shows 16.500 JPY.

This is the expected system behavior. In SAP Business ByDesign, the payment amount in the Balance Information is considered as cleared invoice amount (uncleared amount is not included).

The invoice summary in SAP Business ByDesign shows only the cleared invoice amount. Uncleared/overpayments are not considered.

This is the correct and expected system behavior. Below are the field definitions for the Japan Invoice Summary:

• Paid amount = Payments for previous invoices + Payments for the current invoices (cleared invoice amounts, not considering overpayments).
• Balance carry forward = Previous invoiced amount – paid amount.
• Total amount = Gross amount + Balance carry forward.

The invoice summary feature may vary accoridng to business expectations, hence please consider the below observations:

• Invoice Summary is a Japanese business practice and not defined by law.
• Current ByD design is based on the customers' feedback but does not guarantee all business use cases since there are many different use cases by customers.
• Iif current ByD behavior about Invoice Summary is not satisfactory, then raising an enhancement request by using Customer Influence site is recommended.

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